Things To Do About The Recall

Jergens is receiving bad publicity right now. An item that is supposed to guard against ashiness has been recalled. You have probably heard that Jergens lotions have been pulled off shelves. The specific Jergens lotion that has been recalled is the popular Ultra Healing Moisturizer, a product marketed as a 48-hour remedy for dry skin.

If you are a Jergens user, here are ten things you should know about the recall.

Size 3 and 10 ounces Are The Major Targets

According to Kao USA Inc., the Cincinnati-based manufacturer of Jergens, customers need to stop using the Jergens Ultra Healing Moisturizer in 3 ounces and 10 ounces immediately because these are the affected products.

The Contaminated Items Have Bacteria In Them

A few of the recalled Jergens products could show the presence of Pluralibacter gergoviae, and according to the U.S. Food and Drug Administration, this is a bacterium that could result in infections, especially for people with weak immune systems. This particular species of bacteria can be responsible for causing a series of respiratory infections, soft tissue infections, and bone infections.

Cosmetic Manufacturures Have Found The Bacteria Products Before

Cosmetic manufacturers have found the same bacterium in cosmetic products in the past. This lead to a succession of recalls, including the recall of Cottonelle wipes in 2020

Manufacturers Have Removed The Items From Store Shelves

If you are thinking of purchasing a bottle of Jergens soon, now may not be the best time. Kao USA Inc. is making further attempts to reduce the effects of the contaminated items by removing the product from the market by collaborating with retailers to remove it from store shelves.

The Date of Manufacture

Jergens Ultra Healing Moisturizers manufactured between October 1, 2021, and October 18, 2021, are the ones that may have the bacterium in them. If you are currently using the lotion, it might be worth checking for the date of manufacture.

The Lot Codes Can Help

If you currently own a bottle of the Ultra Healing Moisturizer bottle, there is a way to check for contamination. The lot codes, printed in black ink on either the back or bottom of the bottle. 

There Are Specific Lot Codes To Look Out For

The following codes can help. For the 3 oz. size the codes are: ZU712851, ZU712871, ZU712911, ZU722881, ZU712861, ZU712881, and ZU722851, and ZU722741, ZU722781, ZU732791, ZU732811, ZU722771, ZU732781, ZU732801, and ZU732821 for the 10 oz. size.

You Can Call The Company

Kao USA Inc. is urging consumers of the Jergens item in question to call them if they own one of the affected products. To get in touch with the company, call 800-742-8798 Monday to Friday between 9 a.m.—5 p.m. (E.T.) or email consumer@kao.com. Kao USA Inc.’s Consumer Care Center is also offering a free product coupon to affected consumers.

If You Have Affected by The Cream, There Is Something You Can Do

If you recently experienced a bad reaction to any of the affected products, you can contact the FDA’s MedWatch Program by calling 888-463-633 or submitting an online report.

Investigation Is Ongoing

Currently, further investigations are ongoing to determine the scope of the damage to the Jergens itm. The company pledges to continue working with its partners on improved cleaning and sanitization practices again in the future.to prevent similar issues

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